This time around, he noticed something he hadn't quite thought about before:
I pretended I was Joseph from Ohio (Yep, a Joe-The-Plumber reference), and that I was looking to buy about 8 tickets to a show or two for the upcoming holiday season.
I asked about price. I asked about performance schedule.
I asked if the operator would recommend the show or not . . .
The good news about this month's check up? No one hung up on me, and I got accurate information from all of the operators, even if it seemed a bit by rote.
The bad news? Of all the of places I called, only one person had seen only one of my shows.